SURSAWA

Support Center

Need help with something? Our support team is here to assist you with any issues or questions you may have.

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Account Issues

Having trouble with your account? We can help with login problems, account recovery, and profile updates.

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Billing & Payments

Questions about your subscription, payment methods, or billing history? Our team can assist you.

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Technical Support

Experiencing technical issues with our website or features? Our technical team is ready to help.

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If you need assistance with any issues, please reach out to us using one of the following contact methods:

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Email Support

Send us an email and we'll respond within 24 hours.

info@sursawakhasi.com

WhatsApp Support

Message us directly for faster support.

+91 9876543210

Frequently Asked Support Questions

Find answers to common support questions

help_outline How do I reset my password?

To reset your password, click on the "Forgot Password" link on the login page. You'll receive an email with instructions to create a new password.

help_outline How do I cancel my subscription?

You can cancel your subscription by going to your Account Settings, selecting the Subscription tab, and clicking on "Cancel Subscription". Your subscription will remain active until the end of the current billing period.

help_outline Why can't I access premium content?

If you're having trouble accessing premium content, please check that your subscription is active and that you're logged in with the correct account. If the issue persists, contact our support team.

help_outline How long does it take to get a response from support?

We aim to respond to all support requests within 24 hours. For urgent issues, we typically respond much faster during our business hours (9 AM to 6 PM IST, Monday through Friday).